speedsignal has expanded its customer service offering with a new online support form, designed to streamline and accelerate interactions with customer support. This can also be accessed via the support function of the product search. Developed in-house, the new support form replaces an older system and brings numerous improvements tailored to the needs of our customers.
The new form enables our customers to provide comprehensive details about their vehicles and affected parts, including the vehicle identification number (VIN) and specific product and serial numbers. Additionally, customers can upload images and documents to illustrate the problem and facilitate the identification of their vehicle.
The form also generates a ticket number, which facilitates the telephone support process by providing the support team with direct access to all relevant information as soon as a query is received. These precise details assist the support team in identifying and processing enquiries in a more efficient manner
We are committed to protecting your privacy and security. All data transmissions are protected by robust security measures.
For further information or if you have any questions, please contact our experienced support team on the hotline +49 8061 495180 or by e-mail at info@speedsignal.de.
